The role of the administration has undergone a significant transformation and continues to do so, at this time when major changes are being made to the university system. This transformation is aimed at helping the administrative structure – already a solid and valid reference compared to other bodies – to improve through ongoing changes in terms of: organization, with a rationalisation of the structure into areas and services, the names of which already infer their similarity to a private model, with choices intended to standardize functions and culture, with methodological principles that provide the technical/administrative staff with awareness towards the culture of results, of working with a spirit of service, of promptness and transversality. The new objectives concerning the administrative structure are based on passing from a bureaucratic and officious approach to a managerial approach, on working for quality services, not limiting oneself to having an instrumental or marginal role, but in making indispensible contributions to the University's development.
The General Director ensures the legality, impartiality, transparency and the smooth running of the university’s administration and is also responsible for the administration. This figure is also involved in the planning, management, direction, coordination and supervision of the technical and administrative staff.
Deputy general Director
Dr. Raffaele Sorrentino
Piazza Leonardo da Vinci 32, 20133 Milano
Tel: +39.02.2399.2260, fax: +39.02.2399.2569
Administration Areas and Heads
Administration and Finance
Head: Raffaele Sorrentino
Mission: Ensure the protection of the economic, financial and capital fundamentals of the University, through the implementation of policies regarding administrative, accounting, taxes, the budget, planning and overall control, by ensuring compliance with obligations, the optimal management of financial liquidity, accounting integration of the different structures, and decision and information support. Ensure regulatory and training support to other University Structures on their own issues. Guarantee the monitoring and proper management of University property assets, taking care of the acquisition, the methods of disposal and promoting their development in accordance with the guidelines defined by the Academic Bodies. Oversee risk management through the management of contracts and insurance policies.
Communication and External Relations
Head: Chiara Pesenti
Mission: It takes care of the University image and the quality of communication addressed to internal and external public. It promotes the educational offer and the results of the teaching, research, technological transfer activities of the university and related services at national and international level. Ensures the protection of institutional identity, the coordination of communication actions, institutional events, the management of the university portal. It supports the international relations of the university, manages international agreements and European educational projects. It manages national and international marketing for students. It organizes and manages the Third Mission cultural events.
Infrastructures, Estates and General Services
Head: Graziano Dragoni (ad interim)
Mission: Ensure the setting up, planning and implementation of policies, tools procedures, and purchasing processes that ensure compliance with legislative requirements and contractual obligations. Overseeing the management of outsourced service contracts for the supply of goods and ensuring quality levels in line with the needs of the University. Ensure the management of University spaces, in accordance with the needs of the University's various structures and strategies. Ensure the maintenance and management of University buildings and facilities. Ensure the service management of classrooms, computerized and other common areas. Ensure the monitoring and development of Polytechnic's Quality Management System. Ensure the development, promotion and management of all the services regarding the bar, catering and vending machines. Ensure the planning, coordination and management of activities in the field of University merchandising; ensure the acquisition and provision of products and print and communication services, as well as of consumable materials. Reference point for Safety of people and things (aggressions, intruder surveillance, damages, thefts, etc.) and their relationship with the Police.
Human Resources and Organisation
Head: Raffaele Sorrentino (ad interim)
tel. 02.2399.2001 (2243)
Mission: Guarantee the setting up, planning and implementation of policies, methodologies and tools of organizational development of management and development of human resources, together with planning and scheduling of staffing needs, in line with University strategies and with the evolution of organizational culture. Ensure the management of labour relations and contribute to the definition of additional agreements, implementing regulations and management tools, in line with the University model. Ensure integration and professional, administrative and organizational support for the structures and for both internal and external customers (departments, schools, professors), concerning the allocation and legal management of the University faculty members. Guarantee the proper management of the legal-economic, administrative, welfare and social security aspects of all phases of the employment relationship (recruitment, transfers, variations in the relationship, terminations) and other forms of co-operation and the promotion of social initiatives, in line with regulatory requirements and University needs.
Undergraduate and Graduate Students Services
Head: Assunta Marrese
Mission: Guarantee, in line with the University strategies, professional, administrative and organizational support to the structures and people involved (Departments, Schools, Campuses, professors, students), for what concerns management of administrative and teaching careers for students and PhD students, recognition of qualifications, on the right to higher education, design and integrated provision of services, supporting teaching, for students. Provide support to the Campus activities for what concerns the management of Study Programmes active in the Campus and management of the students' career, according to the provisions defined by the Schools. Ensure the reception, the services and inclusion of international students and PhD students. Guarantee, through the dedicated structures, the support for the planning and management of University educational offer (laurea programmes - equivalent to Bachelor of Science - laurea magistrale programmes - equivalent to Master of Science - and PhD programmes). Support the definition and ensure the management of the Right to Education benefits (scholarships, 150 hours, fiduciary loans, cultural activities of the students). Ensure specific services to students with disabilities or psychological distress. Ensure professional support, administrative and organizational structures and to internal and external customers (departments, schools, professors), concerning international student mobility programmes. Ensure, through the dedicated structure, administrative management support for the University PhD programme and the support of the Doctoral School.
University Archives and Library System
Head: Chiara Pesenti (ad interim)
Mission: It offers efficient and innovative library services to support teaching and research for the academic community (students and professors) and interested scholars. It manages the archives and documents of the university.
Head: Fabrizio Pedranzini
Mission: Guarantee the design, development and management of an integrated system of applications and ICT services that best support the university in implementing its strategies on teaching, research and third mission. At the same time, ensuring full compliance with legislative powers (e.g. Digital Administration Code, GDPR, Minimum Security Measures for ICT Services in Public Authorities, Three-year Plan for Information Technology in Public Authorities). Guarantee a level of security in ICT services that conforms to legislation and meets the university’s requirements, by analysing IT risks, defining appropriate policies and implementing the necessary technical and organisational countermeasures. To support these activities the Area has a “Security Operation Center”, which is the university’s contact point for matters relating to ICT Security. Make available, with an adequate level of service, computation and storage resources, and the facilities required for operation: the University information system; systems assigned for hosting the Area of other University facilities or entities affiliated with it. Define and implement, in accordance with current regulations, ICT's Business Continuity Plan and Disaster Recovery for services and applications. Act as the point of contact for impact assessment of the projects, promoted by the Central Administration or other stakeholders (internal or external to), on the information systems and on the relative infrastructures supporting and supplying services and, in general, on the use of ICT. In accordance with the powers and areas of responsibility described above, the Area Manager is nominated as the university’s “Digital Transition Manager” under Art. 17 of the Digital Administration Code https://www.agid.gov.it/it/agenzia/strategia-quadro-normativo/codice-amministrazione-digitale, with all that entails in terms of responsibilities, guidance and coordination to “create an open digital administration”.
Research Support Services and Didactic Innovation
Head: General Director Graziano Dragoni (ad interim)
tel. 02.2399.2001 (2243)
Mission: To ensure the University (the structures and the academic community as well as external partners) the availability of an integrated and efficient service, professional and instrumental resources needed to best pursue its institutional goals. In particular the area oversees, consistent with University objectives, and with the goal of quality and excellence, processes related to: the allocation and administration of research grants; the identification and promotion of additional funding sources for research; the exploitation of research results with the definition and implementation of policies on intellectual property; management of METID, competence centre for the ideation, design, experimentation and management of innovative tools to support teaching through traditional methods of digital learning and e-Collaboration to support the strategies of the University; the management of the common access laboratory facilities of the University for all departmental structures.
Development and Relationship with Companies
Head: Federico Colombo (ad interim)
Mission: Referring to the "Third Mission" as a University by ministerial directions, the Area is inserted as an interlocutor to the world of business, Alumni, Donors and Students.
Its goal is to ensure the coordination of integrated marketing initiatives, both nationally and internationally, to guarantee the continuous engagement towards Politecnico di Milano of the indicated stakeholders.
The Area ensures the development, promotion and management of the services offered by Politecnico di Milano concerning the hospitality of students, researchers and professors, guaranteeing the coordination and the realization of the interventions and the related administrative management, in accordance with the University needs and strategies.
The main institutional aims pursued are: positioning; economic support and partnership development; Placement and Development of Employability; Student Experience.
In line with what mentioned above, it manages all activities related to: creation of long lasting relationships with strategic business partners for research, innovation and Training; link with the labour market to finalize the placement of graduate students; management and promotion of post-graduate training (specializing masters of 1st and 2nd level, specializing programmes, lifelong learning activities); planning and management of sports activities for students; initiatives on integration and diversity; planning and maintenance of networking with students; corporate and individual fundraising; institutional merchandising; promotion and management of housing services.
Conservation and Building Services
Head: Riccardo Licari
Mission: Ensuring the planning and coordination of building development and the valuing real properties, through extraordinary maintenance, restoration and conservation, building renovation and new construction, as defined by the Decree from the President of the Republic no.380/2001, "Consolidated laws and regulations on construction" and global service. These activities may also make use of formulas developed for implementation as mixed contracts, the project finance, and public-private partnerships, in line with the needs of the development and rationalization of space, in relation to the activities of the University and to the strategic and operational objectives defined by Politecnico di Milano Administration, paying continuous attention to the needs of the University. In particular, with respect to the above, the Area will: cooperate with the competent bodies in the drafting of the three-year work programme, for which the head of the Area serves as the executive in charge of programming; prepare the tender procedures for activities of competence; ensure the implementation of the annual list of works of competence; carry out construction work in accordance with regulations, the principles of sustainability, the objectives of reducing energy consumption and ensuring the optimization of the cost/benefit for the University; carry out inspections, monitoring and verification of projects for the execution of works, services and/or supplies, construction sites (inspections on the execution of the works), of property management services, valuation of works constructed (due diligence real estate), inspections on services provided by third parties in favour of the buyer, such as supervisory control in concession contracts or control over service providers, such as the supervision of works (the ATE/ISP structure of ATE is a type C inspection body accredited according to the UNI CEI EN ISO/IEC 17020:2012 standard); provide services, including applied consulting and training, to third parties, with preference for public bodies on issues of public contracts for works, supplies and services, ensuring the transfer of best practices and acquired know-how.