Student Ombuds Office

The University has opened a Student Ombuds Office.

All students who wish to complain about behaviour that violates the university regulations and the rights and duties of students of Politecnico (please go to Regulations section - in Italian only) may contact the Ombudsman.

The Ombudsman:

  • acts after a non-anonymous (signed) complaint is made
  • carries out an adequate investigation into the matter and tries to solve it; if no settlement is possible, the Ombudsman will inform, depending on the nature of the problem:
    - the Head of the Study Programme Board
    - the Dean of the School
    - the Chairman of the Joint Committee
    - the Rector
    - the student representatives in the Academic Senate
  • protects the student against any reprisals
  • informs the complainant and the student representatives of the outcome of the inquiry

Students may contact the Ombudsman:

  • by going to the Ombuds office
  • by mail (only signed letters are acceptable)
  • by e-mail (only signed e-mails are acceptable)
  • over the telephone

The Ombudsman is prof. Gerardus Janszen
Department of Aerospace Science and Technology
Via La Masa 34 (Milano Bovisa Campus)
ph.: +39 02.2399.8366
e-mail: difensoredeglistudenti(at)polimi.it